FAQs

How to inquire further on an apartment for rent?

All prospective tenants must see the apartment in person before applying to the unit. To do so, please check our Apartments for Rent page for the contact number of the specific building you would like to visit. 

How do I apply for an apartment for rent?

In order to reserve the apartment, we will need the following:

  • Completed Application Form
  • Security Deposit of Last Month's Rent
    • We accept cash, money order, certified cheque or an email transfer
  • Copy of Government-Issued Photo ID
  • Proof of Income
  • Landlord Reference(s)

Please note, we will require the security deposit of last month's rent in order to secure the apartment. 

 

How long is the lease for?

All leases are minimum 12 month leases.  If for any reason you need to vacate before the lease has expired, you will need to sublet or assign your lease. Once your 12 month lease has expired, you can renew on a month-to-month basis or provide 60 days' written notice of termination. 

How to provide a notice of termination?

We will require 60 day's written notice to terminate your fixed lease or month-month lease. All tenants named on the lease must provide a signed letter, an email or a signed N9 form by the last day of a rental period 60 days' before the termination date. 

Is there parking available?

Yes, there may be indoor and outdoor parking available for an extra charge at most of our buildings. Please inquire with the head office for availability. 

How do I file a maintenance request?

All maintenance requests should go through our tenant portal - Building Stack. Please activate your account and submit requests through the website. The head office will receive your request and send updates on the work being done. Please click on Maintenance Request tab to access BuildingStack.com. 

If it is an emergency, fire or water, please call the head office during office hours or your Superintendent immediately. 

Are pets permitted in the apartment?

Yes, however there are certain conditions that must be adhered to in order to keep a pet in the apartment. Please refer to our Pet Registration Tab under Residents to complete a registration form. 

When do the apartments become available for rent?

Apartments are listed for rent 2 months in advance.

What methods of payment do you accept for rent?

We accept: 

  • Monthly or Post-Dated Cheques
  • Certified Cheque or Money Order
  • Pre-Authorized Debit

Do I need Tenant Insurance during my tenancy?

Yes, all tenants are required to have liability insurance at all times during their tenancy. Liability insurance will protect your belongings in case of fire, theft or damaged items. Please contact our head office for a referral to an insurance company.